Anti spam training

When I go to train the anti spam feature outlook freezes and then closes and ask if I want to disable that feature. Is there a fix for this. I’m using Vista (64) and version 3 N360.

What Outlook version are you using? Any other toolbars installed?

It is outlook 2007. The only other toolbar is outlook connector.

When i click to do the training the screen goes white and then closes.

Are you using the Norton Add-on pack also?

No I haven’t used any of the Norton addons.

Do we know if AntiSpam is fully implemented in VISTA 64 bit systems?

Hi mb40sr

 

Try out this way and let us know if this solves your problem:

 

1. Turn Off Antispam, Close Outlook

2. Reboot the machine

3. Turn On Antispam, Integrate Antispam with Outlook (Integration wizard will not appear, Antispam Plugins gets populated to Outlook tool bar)

4. Run the training by clicking the "Train Norton Antispam" Plugin in the Toolbar

 


 

Do we know if AntiSpam is fully implemented in VISTA 64 bit systems? - huwyngr Guru

 


Yes.. it is fully implemented in Vista 64 bit systems.

 

Thanks

Kavitha

Thanks for jumping in and for filling in the gaps in my KB ....

 

 

I used the norton uninstaller tool then reinstalled and now works.