Anti Virus Crashed, needed re-install... now wont accept Key

Hi,

Earlier today i has a Norton error while starting up my PC, Norton said the error could not be fixed so it directed me to the website to run the rescue tool to uninstall & reinstall. 

My Key is valid until  6/9/2017 

When i try to download from my logged in page on the norton website it takes me to :

No License Available

You’ve used all of the licenses on your Norton AntiVirus subscription. To get more licenses, click the button below.

then if i try transfer a licence : 

Transfer License

To transfer a license, you must first fix all issues Norton Security has found on your devices.

then it just sends me into a loop back to No License Available.

 

any help appreciated, thanks