Hello Hydrad and I hope I'm not butting in... I'm running Norton Security 22.17.0.183 and if I go into the Help screen, it still shows About and shows the version number. Is AntiVirus different?
I have just started receiving the same error message. Since there is no About menu anymore, I have no idea what version of Norton Antivirus I have. But its up to date. I am using a Microsoft Outlook 16 client with a Microsoft 365 Exchange Server account. I don't use any web email. The pop up usually only comes up once, when I initially sign on my computer, and before I start the Outlook client. I usually just kill the pop up window and everything seems to work fine, but i would sure like to know what is going on. I have attached a copy of the pop-up. Is this malware? Other posts that I have read seem to point to a Norton issue.
Hi @Paul862, I have sent you a private message requesting logs and more details for further investigation. Thanks
Hi Guys,
I had an online chat with Norton after not receiving any response to my post – they said they would follow it up with the forum. I now see that mwtucker posted a similar problem on this subject on 14 Apr 2019 to which the Sunil_GA is involved but is not yet resolved. Will someone please advise what this pop up is about, is it a Norton or Microsoft issue. The pop up is so annoying.
Thanks