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Hi All
Using N.A ver. 11 on an Intel Mac running Leopard X, all up to date. how to get the antivirus to exclude a network drive that mounts after login?
I have tried a couple of different settings on the program... but every time the drive mounts NA keeps scanning it.
TIA
Oscar A.
Thanks for the reply, I did try that and didn't work ... any other ideas?
TIA
Oscar A.
hi Oscar--
Can you email me at mike_romo@symantec.com? I want to see if we there's something specific with your system.
thanks,
mike
Oscar,
After you log in, if you open a terminal window, then at the terminal prompt type the command "mount" (followed by a carriage return), your mounted file systems will be displayed. Next to each path, there will be some information about the file system that is mounted on the path. This information is in parentheses and, for example, looks like "(hfs, local, nodev, nosuid, journaled)" or, again for example, "(autofs, automounted)". Can you tell me the file system information for your network drive? I'm not sure why your drive is being scanned regardless of settings, but it should be omitted from Auto Disk Scan.
There were some new types and services added to IOKit in Leopard, and it may be the case that we need to inline NAV to recognize a new type that we missed. Unfortunately, the IOKit Registry is used in a non-uniform manner by driver developers, and sometimes we won't know about a service until we actually see it.
Thanks.
-- Bill Allen
Director, Mac Engineering
Symantec
Open NAV and click on the Auto-Protect tab.
Click the Auto-Protect configure button.
Then you'll see three tabs, General, Auto File Scan and Auto Disk Scan.
Select the Auto File Scan and the click the Don't Scan radio button and then add the drive you don't want to scan.
PaulS