Anyone know where I can get help on not being able to sign in?

I've tried four times in the past two hours and haven't gotten the promised email to reset my password, though it is supposed to be "coming shortly".  They verify the email address so that's not the problem. I sent a test message from another account, so the mail should be getting through.

 

Had to re-register just to ask for help.

 

I have a notice that there is a private message for me and can't sign in.

 

The password I had was written down and should work, but doesn't..

 

Don't mind having to register again, but would like to see the message. Does anyone know who I might contact to report the problem? I certainly don't want to pay for tech support, and it isn't a problem with my software anyhow.

 

Pleeeeze?