Has anyone had experience needing to shut down a tablet on which one can't disconnect from outside power and pull the battery when all else fails? ! .
My new ASUS T200 TA Windows 8.1U hybrid -- a laptop with detachable screen that contains the works including the battery -- put up a message that Norton was doing a scan since the unit had been shut down (presumably when the preprogrammed scan was due to take place in the middle of the night) and the Norton systray icon had a red exclamation mark on it.
Opened the Norton to get more information and it put up it's Autofix message which then started a scan.
I needed to abort since from that point the system was not reacting to any of the on screen controls and used the docking keyboard ALT + F4 to force a Restart to bypass Fast Boot if that was in effect.
This led to a screen message that "MSWebWatchMonitor" was preventing a shutdown that just stuck there with nothing happening. Unfortunately I was not able to be in front of the tablet to see if it did a full shutdown and restart but now on the tablet the Restarting message and whirleygig.
I removed the power and internet cables but can't even force a power down with the physical power on/off button so it is still showing the restarting blue screen message so all I can do is run the battery down and hope that when it does die that using the power cable will bring it up through the full BIOS and maybe be OK or at least accessible for troubleshooting and repair.
Has anyone had the misfortune to have to force a shutdown on a tablet?
Long pressure on the power button doesn't make any difference.
ASUS support is not brilliant and the online suggestions from their actual support staff does not do more than tell you to start up from Power down and hope to get into BIOS if you need to boot from a USB stick!
The machine does have a recovery partition but again I don't know of any way to access that from where I am at present. I do have a Windows 8.1 recovery stick made on a different computer so if I can get a boot from USB I may try that to see if it gives me the Windows 8 recovery options and access to the Recovery Partition .....
And I've made the Norton Bootable Recovery Tool on a USB stick just now in case I can boot up to it that the situation was caused by malware.
Using my desktop I Googled on that and found no references to it as a MS utility or as Malware. Has anyone heard of "MSWebWatchMonitor" or anything similar?
Any help will be appreciated.