Anyone use Polar Personal Trainer with Norton?

We recently upgraded our home computer and as part of the upgrade were given a free trial of Norton.  Having a lot of problems with Norton.  I have a polar watch and part of the program have installed WebSync data transfer so that I can download my training.  On the previous antivirus software that we had, I had no problem with the WebSync Software and downloading, however on Norton I am having a lot of problems.  I have tried to disable Smart Firewall and Antivirus but this did nothing.  What do I need to do in order for Norton to recognize the program and allow the data transfer to occur?