Attempt to load cleanup engine failed - Norton 360

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41

hi Nils - i've been following along this and another thread on another board and am wondering if this is not permissions related. you might try the ACL rebuilding suggestion in this MSDN developer blog as a first step. if that doesn't do it, can you confirm that Windows Defender is disabled and the service is shut down? it's possible that 360 is failing to get access to a key as a result of Defender.

 

mel

42

DaCreator,

 

There was a knowledge base article written on this issue recently that may help you out:

 

Error: "Attempt to load the cleanup engine failed" is displayed next to PC Tuneup scan results in Norton 360 2.0

 

Please post again if the KB doesn't solve your issue.

 

Thanks,

Adam

Message Edited by adam_schepis on 04-29-2008 12:30 PM