norton tells me a virgin "product" (digital media home support 2.1.27 and service manager 3.7.47 to be exact) is "not compatable" with the norton 360 product & that I must uninstall it .. fine, but, I have uninstalled it .. it's gone / no longer on computer etc so I cannot uninstall it again (and as virgin have sold me off to talktalk I can't get it back again either) -so- am i protected or, as norton keeps telling, am i not protected ? (and i have already used the norton removal tool to take out & re put in my norton 360 so please don't suggest that !) .. this has nothing to do with windows upgrade as I have not opted to install W10
HELP !!!!!!!!!!!!!!!!!!!!!!! xx