Please cancel renewal subscription including the subscription pending on my card - Thankyou
cynthiarob wrote:Please cancel renewal subscription including the subscription pending on my card - Thankyou
Hi cynthiarob,
You can cancel auto renewal by logging in to My Norton Account
Please see this link for more details. - https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20090818144126EN_EndUserProfile_en_us&lg=english&ct=united+states&product=Norton+360&version=6.0.1.2&layout=Retail&actstat=activated&substatus=current&ncoap=1&pvid=f-n360-cur&&partner=&ispid=&sitename=
I hope this helps.
Dave.
Cynthia,
We only deal with technical problems here so please try the route given by Krusty but if there's a problem or you want to make assurance doubly sure just contact the Norton OnLine Customer Support Team via the CHAT link as below since they have the tools to deal with subscription matters.
To contact customer support Click on this link and work on from there. You may have to scroll down a little to see the CHAT button.
Please let us know how you get on ....