Autofill on some financial sites not offered. npw drop downm is the site with logon & password but does not migrate. Must copy/paste

[Bernard_S_Power]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description: autofill on many (mostly financial) sites not offered. NPM drop down shows is the site with logon & password but does not migrate. Must copy/paste

Product & version number: Norton 360

OS details:win 11

What is the error message you are seeing? none, just no autofill or yellow button to autofill.

If you have any supporting screenshots, please add them:

[bjm]

@Bernard_S_Power

autofill on many (mostly financial) sites not offered. NPM drop down shows is the site with logon & password but does not migrate. Must copy/paste

Hello @Bernard_S_Power
Welcome to the Norton Community!

• email address is published with your screenshot

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Fix Norton Password Manager web form autofill problems
If the Norton Password Manager does not autofill the web form in a specific website, report it through Norton Feedback.

fwiw ~ as test:
NPM 8.3.1.1495 does not recognize the field. Cannot click-to-fill since NPM icon is not in field.

for example:

Caveat: Norton Password Manager is not my daily rider

[peterweb]

I’ve had the image edited to remove personal information.

[bjm]

you missed above the address bar

[peterweb]

I see someone else got it.

[bjm]

• Version 8.3.1.1536
• Updated September 4, 2026

https://chromewebstore.google.com/detail/norton-password-manager/admmjipmmciaobhojoghlmleefbicajg

+++++++++++++++++++++++++++++++++++++++++++++++++

@Bernard_S_Power

autofill on many (mostly financial) sites not offered. NPM drop down shows is the site with logon & password but does not migrate. Must copy/paste

Hello @Bernard_S_Power

When Norton Password Manager autofill does not work on highly secure portals like State Farm, it is typically caused by the website’s unique split-page login design or specialized anti-bot scripts that hide or modify standard login fields. Financial and insurance institutions frequently use non-standard implementations to prevent unauthorized automated tools from injecting text into security forms.

fwiw ~ auth.proofing.statefarm.com/login-ui/login
KeePassXC browser autofill (direct field population) does not work
KeePassXC global autotype (simulated keystrokes) does work

[user13897]

This was NEVER a problem with True Key from McAfee. What’s the problem with Norton code writers?

[bjm]

@user13897

This was NEVER a problem with True Key from McAfee. What’s the problem with Norton code writers?

Hello @user13897
Welcome to the Norton Community!

When comparing McAfee True Key and Norton Password Manager, the most critical factor is accessibility: Norton Password Manager is completely free with unlimited password storage, whereas McAfee True Key limits its free version to just 15 passwords. To store more with True Key, you must subscribe to a paid McAfee antivirus or privacy suite.

Feature	McAfee True Key	Norton Password Manager
Price	Free (Up to 15 logins); requires paid McAfee suite for unlimited use	100% Free (Unlimited logins)
Max Password Limit	15 (Free tier) / Unlimited (Paid tier)	Unlimited
Cross-Device Syncing	Yes (Windows, macOS, iOS, Android)	Yes (Windows, macOS, iOS, Android)
Standout Feature	Robust Multi-Factor Authentication (MFA) choices	Passwordless Vault Unlock & Safety Dashboard
Form-Filling	Basic (Addresses, Wallet data)	Comprehensive (Addresses, multi-card wallet)
Password Sharing	No	No

---

McAfee True Key

• Advanced Multi-Factor Authentication (MFA): True Key’s primary edge is its flexibility with login verification. You can mix and match security factors—including Windows Hello, fingerprint scanning, email verification, and pinging a secondary trusted device—to unlock your vault. [1]
• Biometric Sophistication: It leans heavily into biometrics (face and fingerprint recognition) across desktop and mobile versions to decrease reliance on typing your Master Password.

Norton Password Manager

• Completely Free: Unlike True Key, Norton does not gatekeep unlimited storage. You can download the browser extension or mobile app and use it completely free without ever buying a Norton 360 antivirus product.
• Passwordless Mobile Unlock: Norton includes an intuitive “Passwordless Vault Unlock” feature. When logging into your browser extension on a desktop, it pushes a quick notification to your mobile phone. Approving the tap on your phone unlocks your computer vault instantly.
• Safety Dashboard: It features a dedicated security health tab that flags old, weak, or reused passwords and calculates an overall safety score. True Key lacks a centralized password health rating tool.

Neither of these options acts as a full-fledged replacement for standalone managers like Bitwarden or 1Password. Both True Key and Norton completely lack secure password sharing (the ability to securely send a password to a family member) and have basic user interfaces tightly linked to browser extensions rather than specialized desktop software.

• Choose Norton Password Manager if you want a reliable, zero-cost everyday tool with an excellent password health dashboard and convenient phone-to-desktop unlocking.
• Choose McAfee True Key only if you are already paying for a McAfee Total Protection suite and want to take advantage of its granular multi-device authentication settings.

AI sourced content may make mistakes
Caveat: Norton Password Manager is not my daily rider

[user13897]

So, since I’m subscribed with 149 passwords I’m relegated to the lowest common denominator of code writing and an inferior product because someone decided not to provide the best product to ALL the users?

[peterweb]

@user13897

So, since I’m subscribed with 149 passwords I’m relegated to the lowest common denominator of code writing and an inferior product because someone decided not to provide the best product to ALL the users?

Other password managers that offer free and paid tiers do the same thing. There are limitations to the free offering, with expanded options available to paid subscribers. In this case, Norton only provides a free offering and we are stuck with the limitations offered by this app.