Automatic Live Update not working

Hello community;

I am using Norton Internet Security version 22.9.4.8 (paid), and am concerned that it does NOT update virus definitions automatically, even though I have selected this feature in my NIS preferences.

I've seen one user with this same problem posted, but without a solution:   Although I can manually access 'Live Update' to update virus definitions (which I have done sporadically,) NIS does not do this automatically, like it should.    'Live Update Channel' = "Traditional".  Running Windows 10.

Can someone point me in the right direction for help?

Thanks!  smiley