Back up at risk

Got a message that my back up is at risk

 

Done the fix and it is asking me to resubscribe. I have over a month to go

 

Is this an error somewhere?

 

I tried all sorts but Iam still   showing the big red cross

 

Any ideas anyone?

Got a message that my back up is at risk

 

Done the fix and it is asking me to resubscribe. I have over a month to go

 

Is this an error somewhere?

 

I tried all sorts but Iam still   showing the big red cross

 

Any ideas anyone?


iainj wrote:

Got a message that my back up is at risk

 

Done the fix and it is asking me to resubscribe. I have over a month to go

 

Is this an error somewhere?

 

I tried all sorts but Iam still   showing the big red cross

 

Any ideas anyone?


Welcome,

Have you clicked on support and then subscription status to confirm that your computer and Norton's have the same information? The backup at risk usually means that you haven't done it in a while. If you have a problem backing up you may want to talk with customer support here:  http://www.norton.com/chat  and let them help you get things right again.

If 360 itself isn't running correctly then the Norton Remove and Reinstall Tool usually repairs the problem. It's here:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20110217171332EN