backdoor.tidserv!gen - Can't remove - HELP!

HELP! 10/6/09 Norton found backdoor.tidserv!.gen but was unable to remove. I have read similar posts and have run SysProt. The log is attached. Please help.

 

XP sp3

Norton Internet Sec. 16.7.2.11

Norton Sys Works Basic Ed. 2009 part #14204507

 

What other info can I provide to help?

 

Thanks in advance.