Backdoor.Tidserv.I!inf infection

Run the removal Tool a second time.

 

You can download the Intelligent update package for definitions here http://us.norton.com/security_response/definitions.jsp and transfer then run.

 

Quads

Will do, thanks again.  Will report back how things turn out.

Do I only select the most recent update file, or do need to select multiple files to do the intelligent update?

For NAV  / NIS or N360 is the first one in the list 20101008-004-v5i32.exe for 32bit Windows,

 

The 64 bit version is further down.

 

Quads

Thanks for all of the suggestions, the computer is now free of the virus, and we are just dealing with repairing all of the havoc it wreaked.  Your assistance was greatly appreciated!