Backup at risk stays on

Hi,

I purchased a new computer 5 months ago and install norton 360. My computer has windows 7 (64bit). now i got message backup at risk and red cross. but whne tried fix it, it says back complete. I also tried an another solution post on this but when i tried run nw it gave me another message another backup operation is running try adain. don't know what to do. please advise.

thanks

Anita

Hi,

I purchased a new computer 5 months ago and install norton 360. My computer has windows 7 (64bit). now i got message backup at risk and red cross. but whne tried fix it, it says back complete. I also tried an another solution post on this but when i tried run nw it gave me another message another backup operation is running try adain. don't know what to do. please advise.

thanks

Anita

Hi,

Its Norton 360

Version: 5.1.0.29

 

Thakns

 

[edit: Please do not post identifying information per the Participation Guidelines and Terms of Service.]

How is your backup set configured? Do you do the backups to the online storage or to a local HDD?

How much space is available on the backup drive, and how big your backup set is?

Hi,

Its online storage and space 2 GB

Thanks

Hello

 

'Another backup operation is running try again' : This Error message usually pops when you are attempting a backup operation with any of the Backup/Restore UI kept open.

 

So while attempting Run Backup action, make sure that no other Backup operation currently runs or any of its relative UI kept open.

 

Thanks

Kavitha