Backup Data Purge

Several days ago I sent in the Backup Data Purge Request form. I did not receive a reply and my data has not bene purged yet. How long does this normally take?

Hi Cohbraz, 

 

Sorry for not getting back sooner.

 

I've informed the Team about this and they'll get back to you soon. 

Several days ago I sent in the Backup Data Purge Request form. I did not receive a reply and my data has not bene purged yet. How long does this normally take?


Mohan_G wrote:

Hi Cohbraz, 

 

Sorry for not getting back sooner.

 

I've informed the Team about this and they'll get back to you soon. 


Thanks you for letting them know. However, another day and no response from anybody about it. It has been over a week now. I am very disappointed in their support.

 

Looks like the cost-cutting measures are starting to negatively affect the customers, and that is not a good direction to go.

Still waiting...

Hi Corey, 

 

The Team has completed the Data Purge Request. 

 

Could you please check it and let me know if its done.

Yes, it is done now.

 

Thanks!!!