Why does the backup not pickup ALL files in the specified folder? Any second-rate backup program does.
Jerry
In this instance it would be best if you can contact Tier 1 and have a support session to investigate. As Ming referenced there are quite a few variables to consider which we don't have available. You can reach them by visiting this link. Scroll below the forum link to see the other options.
Why does the backup not pickup ALL files in the specified folder? Any second-rate backup program does.