Backup has failed for more than 6 months

To summarize:

Norton Backup is a FAILURE.  It will not backup recently added, modified, or update files, only old files.  I specify specific folders to backup.  Norton Backup has a limited, biased mind of its own.  Failed backups for more than 6 months.

None of my Backup Sets have been updated, including emails, addresses, office docs, pictures and other personal files have backed up since April 2022.

I backup to a standalone USB 1TB drive and the Norton backup takes up far too much volume/space.  I do not want to run a Norton360_BACKUP.