Backup Question V5

Hi,

 

I have Norton 360 v5.

 

My backup set failed with a message saying that backup drive was not connected. I created a new backup set which worked.

 

How do I delete the backup file from my external HDD. I have read that it should be deleted from the Norton Backup drive in "My Computer". I don't have this reference in "My Computer". I have deleted the backup set in Norton 360.

 

Any ideas?

 

Regards,

 

John

If I understand you correctly, you deleted a Backup Set that is installed on an external HDD.

I had a similar situation and used the Norton Backup Drive which shows all the locations that contain backups. I clicked on the Device that contained the Backup set that I wanted to delete and it opened the files. At first I right clicked  the file and chose delete but because the set was large it was taking a very long time. So I stopped and opened the file and drilled down to lower levels and deleted the folders and when they were gone, I moved up to the next level and deleted those folder. I continuued the process until the entire backup set was deleted. If the set isn't too large you wouldn't have to use this method.

I hope this works for you.

Rdavis

Thanks this is helpful