Hello,
I had to completely reinstall from scratch, W7 x64, on one of my pc's because MS update KB 2982791 was a killer.
I used a competitor's product for a complete restore BUT I found a serious, in my opinion, flaw.
The OS system image backup went ok but, after restore, all the Windows Update history was gone and WU reported some errors that the stupid MS Fix it troubleshooters were not, as usual, able to fix.
After some serious digging in regedit, I found out that Microsoft is setting, don't know why, some keys in registry in:
HKLM\System\CurrentControlSet\Control\BackupRestore\FilesNotToBackup and
HKLM\System\CurrentControlSet\Control\BackupRestore\FilesNotToSnapshot
and there, among others, in each key, there is an entry for WUA, Windows Update Agent.
With these 2 entries, VSS, when making a "hot" image, does not copy the Software Distribution files or copies just the file structure and the folders are empty.
Result, no WU history and problems with WU agent.
I backed up those 2 keys, then deleted and reboot, and when I tried to make a new image , BINGO!!, all the Windows Update history was intact.
The issue does not occur when making a "cold" image via WinPE or Linux cd, it seems to work under Windows and it makes an exact sector by sector backup.
That way, no problem with WU history.
My question is if SSR13 has a compensation mechanism to deal with this issue when making a "hot" image or the above described procedure is also required.
Thank you.
Regards,