Backup Status Overlays

Hi Norton Community,

 

I have just run a Norton Backup for the first time - both to an internal hard drive and an external Seagate drive - and have encountered the backup status overlays. I love them! My only confusion is why some files/documents do not show the little green icon identifier to indicate that it has been backed up. As I scroll through My Documents, some have it, some don't. There doesn't seem to be any logical reason for this.

 

I checked the online help, but the only explanation I could find is that files/documents do not show the icon if they have been excluded from the backup. This is not the case for me as I did not exclude anything.

 

Any advice?

 

Thanks in advance,

 

Sharon R.