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Issue abstract: Getting error that i am at risk because Backup has not run. When I hit “Fix Now” I get an error
Detailed description: Started getting the error about Backkup not running, When I try to go to “Feature Setup” it just spins when contacting the Norton Server. I figured that I could remove and reinstall since things seem pretty messed up. But Remove and Reinstall won’t run due to an “Internal Error”
Product & version number:
OS details: Windows 10
What is the error message you are seeing? When trying to “Fix Problem” with the backup, I get “Internal error, can’t fix problem”. When I try to remove and reinstall the entire Norton 360, I get and “Internal Error” message again
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