Best Method to Report Bugs?

Norton Security | Norton Internet Security
1

What is the correct way to report a possible bug in NIS 2010 to Symantec?

 

Several users in this forum have reported that their system freezes when the Norton Insight task is running in the background (see one of those posts here) but no one has posted a solution, so I'd like to submit a bug report.

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MS Windows Vista Home Premium 32-bit SP2

NIS 2010 v. 17.7.0.12

Internet Explorer 8.0

Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400 GS

2

Hello,

 

Norton 2010 Products have "symantec Error Reporting" which Submits Errors with the symantec Product, so I recommend having a look here first.  If it is on a Word Document, you can use the Attachment feature to attach the Document to your Message.  Or you could just wait until a symantec Employee Posts a Message in the Thread.  Hope this was helpful.