Bigoven program being blocked

Hello I have the latest Norton internet security. It is up to date. I have a program called big oven which when I hit the find update tab it can no longer connect to the internet to update. I have gone to settings, network settings and then to program control and then to the big oven program and set it to allow. Yet when I hit the update tab on big oven it says cannot connect to internet. I have a laptop which I checked and on the laptop on my wireless connection it can update. It cannot update on my pc.