Why doesn't the billing and payment page download to my browser. I've tried two different browsers, and I end up with a blank page. I can sign in to my Norton account, and everything seems to work normally. When I attempt to renew and get to the secure checkout page, it does not download. Whats up?
Hello Donald Saylors
Welcome to the Norton Community Forum.
Are you using a Windows Admin Account to sign into your Billing Page? Here is the page link for Billing from my Account..
https://my.norton.com/extspa/account/billinginfo I currently don't have any billing information listed since I don't want to do Automatic Renewal. If you need it on for renewal, then turn it on to do that. Afterwards, you can delete the information and turn off Automatic Renewal. If you turn it off, then you can't use the Virus Protection Promise.
If you get to My Accounts, the Billing is one of the tabs available. You do need to be signed into your account.
Have a Good Night and
Thanks.