Billing Problem

Norton Security | Norton Internet Security
1

Hello - I received an email with notification that our service will renew, however it is about to be billed via credit card that is no longer valid.

 

I need to change this card but when I login, my serial number is not being accepted as the correct serial number for the product renewal. Therefore, I cannot change billing information

 

Please advise

2

Thank you!

3

No problem; that's what we're here for!

4
komarketing wrote:

Thank you!

Hi,

Once you get everything in order please stop by and click on the solved button so others will know that this thread is complete

Thanks

5

Hello - I received an email with notification that our service will renew, however it is about to be billed via credit card that is no longer valid.

 

I need to change this card but when I login, my serial number is not being accepted as the correct serial number for the product renewal. Therefore, I cannot change billing information

 

Please advise