Blocking specific programs with Firewall

I have Norton 360 running on a windows 7 machine.  In settings--Firewall--Programs, I make a change for a program to go from allow to block.  Before closing, Norton asks me if I want to save changes.  I say YES and NOrton closes.  When I open Norton to check, I find that  the change has not saved.  On other machines with the same software I have have no problem making the changes.  What can be causing the issue on this machine??  I also went into Settings and on the Firewall page, reverted to default settings.  No change unfortunately