1-How do I block Youtube on Samsung A50? 2-Whatsapp is still working after daily allowed time limit / during blocked schooltime, how do I fix this?
Hi,
Thanks for reaching out to Norton Family Forum.
We have sent you a private message to understand more about the issue. Could you please check.
Thanks,
Norton Family Team
Hi,
Thanks for reaching out to Norton Family Forum.
1. Youtube App can be blocked by configuring house rules for App supervision (by blocking an app). Please refer to this article for the same. Youtube website can be blocked by configuring house rules for Web supervision (Adding the website to restricted list). Both can be done in either Norton Family Portal or Parent Apps.
2. Whenever daily time limit is reached or during curfew, the child will not be able to use the device (use any app). However this can be bypassed when the PIN is applied in the lock screen.
In your case, we observed PIN has been used on 5th Jan, allowing the child to use the phone during curfew or allowed time limit reached. Please change the PIN to avoid further issues. Please refer to this article.
We also observed that the phone has been tampered on 2nd Jan to disable accessibility permission. We recommend enabling this permission and then immediately disabling the Settings app using App supervision to avoid further tampering. Please refer to this article for the same.
Thanks,
Norton Family Team