I am running Vista and installed Norton IS on 11/19/2009 since then all start ups took forever. I received an error about norton start ups and it pointed to a norton tool to install and suggested then to get the latest update. The tool didn't work. I continued on through my day.
48 hours ago I finally had time to install the Utilities disk that came with the package thinking okay will this will fix the problem. It found maybe 45 different file type errors and after fixing them I didn't shut down because I was doing other things.
The next morning I came to my otherwise well minding laptop and found it completely un useable. System disk errors, voluem on disk is corrupt.
I can't boot from safe mode
It goes through the repair mode but can't start up without a fail error
There isn't a recognizable backup last know good configuration
It won't let me do a restore.
I am screwed. I am thinking if I can boot from the C:// then have the code I can figure this out, but don't know codes to pull up the information from the computer.
I need help I called Norton the first call they tried to sell me another product then referred me to my computer manufacturer!! The second call with a request to the next higher level of tech support yielded me a (we will call you back in 36 hours) response after an hour on the phone with them.
Basically this software has ruined my laptop and right before Christmas! Any help from you folks would be such a Blessing!!
BLUE SCREEN QUEEN