Hello friends, I would like to present my case in which I bought my last generation Asus notebook in Santiago de Chile a year ago, but I bought the norton antivirus 2019 and began to give me blue screens constantly. What could I do?
Can you go into safe mode (F8) ?
There should be a C:\Windows\Mindump\ folder with a minidump (a file with .dmp extension).
Alternatively, there should be a C:\Windows\memory.dmp
Can you confirm ?