Starting about a week ago, whenever I access certain web pages, a little dialog box pops up stating that NIS is starting a full system scan. These aren't obscure web sites either (not that it should matter), sites like cnn.com, yahoo.com, etc.
Two things wrong with this:
1). There is no scan scheduled;
2). A scan isn't started (and 2b, I guess, Although a scan doesn't start, when I open NIS, it claims to have just completed a scan).
I downloaded and ran both scans (twice), and although they turned up some tracking cookies, and some potential viruses in some old backup files (son's laptop drive crashed a year ago, I backed up what I could), they didn't find anything "running" on my PC. I went ahead and had them remove everything they found.
But this morning I'm seeing the same issue. Every once in a while a little Norton window pops up telling me it's starting a full system scan, and when I bring up the NIS screen it tells me it completed a full system scan today, even though none was scheduled.
Any additional advice or recommendations? Uninstall/Reinstall NIS?
From the main pageof NIS, click on Performance, let the screen flip and the data populate thegraph, and then select Norton Tasks (left hand column) On the list of Tasks, see what it ways for Full System Scan.
See if the date and time coincide with the date and time it said it last ran (per your little Norton window). A few questions, is the system in Idle Time when it starts - it'll say Yes for Ran During Idle Time on the Norton Tasks page. Complete, does not always mean complete as in "finished". You can complete a setion of a task, but not the entire task. The Full System Scan can be broken down across many diffeent idel time periods and once started, and the system comes out of idle, that period is completed - althugh the entire task is not finished. Hope you uderstand that.
This sequence will continue starting, completeing (as the system goes in and out of Idle until it is "finished". At some point in time, if it does not finish, it will forget about Idle and continue until it is finished. You may notice your system slow when this happens. BTW, this scan used to start every 7 days from the last time it was finished - I believe the clock has now been reset to 30 days.
What I normally suggest is to find a time yu do not need the system, let i go into Idle - observe if the Full systemScan apears and just let the system sit Idle until it finishes (rather than doing something to remove it from Idle).
The window pops up when I'm doing something. This morning it has appeared while I was editing an email, and while moving my mouse on the tool bar.
The Norton Tasks window showed that a full scan had started, but not completed, on 12/5. It looks like while I was clicking things just now that I cancelled it.
The time of the last "Starting Full System Scan" window I saw coincided with the running of a task called "Pulse Updates", although that task ran again a couple minutes ago with no window.
I have a scan schedule configured, and I left the "Only At Idle Time" box unchecked. So I don't see why my scans would concern themselves with idle time (I also have them scheduled to start at midnight, so my PC is usually idle then).
Thanks for the help, maybe this incomplete scan is/was the issue.
Starting about a week ago, whenever I access certain web pages, a little dialog box pops up stating that NIS is starting a full system scan. These aren't obscure web sites either (not that it should matter), sites like cnn.com, yahoo.com, etc.
Two things wrong with this:
1). There is no scan scheduled;
2). A scan isn't started (and 2b, I guess, Although a scan doesn't start, when I open NIS, it claims to have just completed a scan).