I installed Norton 360 on my Dell Latitude laptop in order to identify virsus problems on the laptop. After installation and the first virsus scan, Norton 360 identified and removed a number of threats and it identified one threat as "boot.cidox" but it cannot remove the threat. In addition, in the process of trying to clear all virsus problems from my Dell Latitude, D610, running SP, with 40 GB of disk space and 1 GB of RAM, something has populated the total disk space on my laptop. Before I installed Norton 360, I had 5 GB of spare disk space. When I finally completed the installation of Norton 360 and ran the first viusus scan, spare disk space dropped to 2 GB and has since gone to 0 GB of spare space. It is not clear what is adding some much data to the disk.
CPU usage is always high (often running at 100% for 10-20 seconds), the bottom side of the case is very warm, and response times on the laptop is really slow. The 40 GB disk is now full and I am receiving warning messages from Windows.
I have attempted to start in the safe mode but cannot.
Any suggestions or assistance is appreciated.