Brand New Norton WiFi Privacy Subscription --- Displays Red Banner Below the Applet Showing "Your subscription has expired >?

Hello and thank you for a helping hand up with identifying a solution to this issue.

I recently purchased and downloaded a brand new subscription of Norton WiFi Privacy to my laptop PC but when Norton WiFi Privacy is started---it displays (green) as connected----yet a red banner below the applet shows "Your subscription has expired  >

How can the Red Banner be disabled?  My subscription doesn't expire until 7/2019, about a year from now!

Please see bottom of page for recently doe\downloaded and installed subscription.

red-banner.jpg

BACKGROUNDER

ORDER DATE
7/2018

PRODUCT/SERVICE
Norton™ WiFi Privacy


ORDER NUMBER
NPxxxxxx


ORDER STATUS
Closed

Expires On
7/2019

 

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