Renamed combofix.exe as badfile.exe but got the same error:
CFScript Name Error
Were you trying to run CFScript?
The name, CFScript appears to be incorrectly spelt
Renamed combofix.exe as badfile.exe but got the same error:
CFScript Name Error
Were you trying to run CFScript?
The name, CFScript appears to be incorrectly spelt
Shift Combofix to the system root directory C:\combofix.exe, bad..... or what ever. and try from it located there.
Quads
Just want to confirm my guess that I need to move the cfscript.txt file to same location?
Probably easier to have them both in the same location unless you want to have the small C:\ windows open and still have the desktop showing and drag the script right across.
Quads
That did it - ComboFix ran with no issues this time. As you said would happen after CF finished, got a couple of warnings about programs trying to perform illegal operations on registry keys marked for deletion. Rebooted as instructed, and that seems to have resolved it. CF log is attached.
Download a new copy of Combofix like the main instructions in the past and so on, on to your desktop but this time run it without any script.
Have to make sure one of the files is gone.
You Could also have a permissions problem with files / folders.
Also you do or did have Malwarebytes running with it's realtime protection running (another security product), or it could be that the infection hurt Norton.
Quads
Downloaded a new copy of CF to the desktop and ran it as instructed. (Did not delete the copy we placed in the root directory since you didn't say to do so - hope that was ok.) Logfile is attached.
Forgot to add - didn't have any other security product running that I am aware of. Removed mbam several steps ago, when instructed to do so. Norton seems to be running OK now - the error code I reported getting previously when attempting to access the security history is no longer occuring.
The file detected is a False Positive ( I went and looked it up)
Please read carefully and Slowly
Please scan with ESET next Using Internet Explorer
I'd like us to scan your machine with ESET OnlineScan
button.
to download the ESET Smart Installer. Save it to your desktop.
button.
and DON'T (NO) check Remove found threats (reason for this is we don't want something deleted and then Windows won't load).
If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it.
Quads
Wow, that one took awhile. Came up clean, though - that's a relief.
Log is attached.
Time to start the cleanup process,
Double click on OTL.exe to run it. Right click OTL.exe and select run as administator for Vista and Win 7.
Click the Scan All Users checkbox.
Change file age to 60 days
Press the 
An OTL.txt will be created.
Quads
Log is attached! :)
OK,
While I am creating a script are you getting redirects now either in Internet Explorer or Firefox??
Also how is your system going now??
Quads
No more redirects noted, and no further errors experienced in Norton. Security history does show some medium risk items that I'm not sure I understand, so I'm not sure if these are cause for worry. Security history activity column says: Unauthorized access blocked (access thread/process data). Log says it has to do with Norton Tamper Protection - it is attached if needed.
Unauthorised access alerts by anti-tamper is nothing to worry about
Start OTL, under
Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom) and run the script. (Red Run Fix Button)
The output log, should be placed in the C:\ _OTL folder after.
Quads
Done. Hope this is the correct log.
Start OTL again but this time click the Black ClenUp button, then make sure the C:\_OTL folder is deleted.
After that you are free to go on your merry way. You are now fixed / Solved.
If you want Malwarebytes download the Free version to install and don't click the Trial button
Quads
Ran OTL as instructed, and verified that C:\_OTL directory is gone.
Thanks for everything, Quads. Don't know what I would have done without your help. Have a great day! 
Hi Quads -
Does Symantec have a department that corporations can connect with to address this virus?
Thank you!
Symantec has the SSR
The redirct has a handful of causes it's not always the same or Unlikely.
Quads