Hi,
Since I installed Norton 2012 (CD) I have been repeatedly getting a BSOD.
I got a bug check from the dump file done which I have copied below.
I did a System Repair Check by typing sfc /scannow on the C prompt and windows resource protection said there were no integrity violations.
I don't have any other anti virus programmes installed. I took off Norton once and reloaded it but the problem has reoccurred.
The BSOD bug check is below.
BSOD BUGCHECK SUMMARY
Code:
fffff880`055f03b8 fffff880`03eec9f0Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
SYMEVENT64x86+0x269f0
fffff880`055f0028 fffff880`0469fab8Unable to load image \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys
EraserUtilRebootDrv+0x2ab8
fffff880`055f0358 fffff880`0495a2e0Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\BASHDefs\20130116.013_41c\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
BHDrvx64+0x1372e0Description:
- Driver Reference Table - BHDrvx64.sys
- Driver Reference Table - EraserUtilRebootDrv.sys
- Driver Reference Table - SYMEVENT64x86.SYS