Hi
I'm having problems with NIS2012 Version 19.1.0.28 after upgrading from NIS2011 I starting having BSOD. After looking through the forum I found some else having an issue using Windows 7. So I decided to reboot my computer into safe mode and uninstall NIS2012. Then allow the computer to reboot but I went back into safe mode and I ran the Norton removal tool to make sure there was no trace of NIS2012 left on the system. Once that had completed I rebooted the computer in normal mode and reinstalled NIS2012. I ran live update to make sure everything was update.
Then I attempted to do a full system scan but the computer crashed. I rebooted into Safe mode and from there I completed a full system scan which detected I'd Heuristic virus. Norton then removed the 46 infected items instead of quarantine. I agreed and allowed Norton to completely remove the files.
Since then I'm still not able to run a full system in windows normal mode. I've done a second complete system scan in windows safe mode and its come back completely clean. I also ran an anti-malware scan in safe mode using AntiMalware bytes. It to came back clean. I've done a memory check on my computer and that came back fine along with completely removing my graphics card driver and reinstalling it. The memory dump after the computer crashes is normally around 700 MB. The other error I get its in a non_paged_area with Symefa64.sys listed. Finally the computer crashes when its idle or if I'm browsing the internet.
I'd be grateful for any feedback in resolving my issue.