Bug: Can't remove "User Specified Programs" entry if program has been deleted

Norton Security | Norton Internet Security
1

I added my 3rd party disk defragmenter (Perfect Disk) to the "User-Specified Programs" list under the Silent Mode Settings in the Miscellaneous options in NIS 2010 (17.5.0.127).

 

I have since upgraded Perfect Disk which removed the old version and installed the new version.  I went to add the new version's executable to the "User-Specified Programs" and remove the old one and found that I could not remove the old one.  No matter how many times I "removed" it, it remained.

 

I finally managed to remove it by copying the new versions executable to the old versions location.  After that I could remove the entry.  So basically the entry can only be removed if the file it's pointing to exists.

2

This has already been discussed in the thread Quiet Mode User-Specified Programs. The product team is aware of the issue.

 

3

Good to know.  Thanks.

4

I added my 3rd party disk defragmenter (Perfect Disk) to the "User-Specified Programs" list under the Silent Mode Settings in the Miscellaneous options in NIS 2010 (17.5.0.127).

 

I have since upgraded Perfect Disk which removed the old version and installed the new version.  I went to add the new version's executable to the "User-Specified Programs" and remove the old one and found that I could not remove the old one.  No matter how many times I "removed" it, it remained.

 

I finally managed to remove it by copying the new versions executable to the old versions location.  After that I could remove the entry.  So basically the entry can only be removed if the file it's pointing to exists.