I noticed when I select a folder and a desktop shortcut and right click on the shortcut to "scan" it only scans the shortcut but not the folder. Steps to replicate:
- Select a folder on the desktop
- Hold down "ctrl" and click on a program desktop shortcut
- Right click on the shortcut (not the icon) and select "Norton network scan"
Norton scans only the shortcut as evident by the "Total items scanned: 1"