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I was told by a tech for my printer that my computer has the trojan malware zuorat.
Hello Carol. This malware dated from 2022 typically target routers. Below is an article from Bleeping Computer dated to that time period when it became prevalent. It appears that the router is the point of entry into home/office networks. Your printer wouldn’t be an entry point for this malware. Have you reset your current router back to factory settings and retested? That would be the first thing I can recommend you do.
Secondarily download, install and run a full scan with Malwarebytes.
Initially we ask for certain information so that we can better assist, such as:
- What OS are you using and what is its version and build?
- What Norton antiviral software do you have installed, what version?