Can not delete entry in quarantine page

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Issue abstract: Can not restore quarantined program

Detailed description: Norton incorrectly quarantined a program. I tried to exclude and restore and got error “Whoops, error occurred”. In addition, I can not even delete the entry using the Norton GUI.

Product & version number: 25.4.10068 (build 25.4.10068.930)

OS details: Windows 11 24H2 build 26100.4061

What is the error message you are seeing? Whoops error occurred when trying to create exclusion & restore a quarantined program from setting → quarantine,

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