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Issue abstract: Can not restore quarantined program
Detailed description: Norton incorrectly quarantined a program. I tried to exclude and restore and got error “Whoops, error occurred”. In addition, I can not even delete the entry using the Norton GUI.
Product & version number: 25.4.10068 (build 25.4.10068.930)
OS details: Windows 11 24H2 build 26100.4061
What is the error message you are seeing? Whoops error occurred when trying to create exclusion & restore a quarantined program from setting → quarantine,
If you have any supporting screenshots, please add them: