Can not do a system restore with Norton Backup

Unfortunately I am in a serious quandary. I have preformed system backups using Norton. My computer is at a cross-road of system restore. I can only access safe mode and from safe mode all Norton will allow me to do is a virus scan. So how do I preform a system restore if Norton won't allow me to do this?

I have also tried a restore from windows master disk. When in here it lets me see the external drive where I have done my backup, but it isn't a iso image. So I need to restore through Norton.

 

 

[edit: Clarified subject.]

@weenfive,

 

Could you please tell us what you OS is, the Norton Product (and versioon) that you are using and having problems with.  Are you talking about Windows System Restore - or restoring a backup?

 

I have asked a moderator to move your qustion to a separate thread for better visibility.