So I was billed twice for the same product and was not given a refund. Because you can't email or even call and talk to a person I am thinking I will cancel everything I have with Norton. I have been with them for years and was able to resolve issues in the pass. Not anymore. Sad day! Norton you were customer ordinated at one time. BTW disputing the payment you put on my account today as this seems to be the only way to contact you!!!!!!
Hello @HeidiB
Welcome to Norton Community
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023 18-Jan-2024
Do you want to cancel recurring subscription service & delete billing information?
Please review: https://community.norton.com/en/comment/8552190#comment-8552190
Do you want to request a refund? Are you within 60 days of purchase date?
Please review: https://community.norton.com/en/comment/8552191#comment-8552191
Please review: How To - Contact Norton Official Support
Norton Community does not have access to your Norton account, subscription nor billing information.