How does one get their subscription cancelled & a credit for unused time? I have tried, to no avail. While doing so, discovered I was being double charged! Interesting.
There is no one in these forums that can access Account or Payment information.
Are you saying that you have been charged and you need a refund? If so, to request a refund see this Norton Support page. https://support.norton.com/sp/en/us/home/current/autorenew?inid=communit...
If you are trying to ensure that you are not charged again, you need to go into your Norton Account Settings and remove your payment information.