Cannot access individual websites

Norton Security | Norton Internet Security
1

I have recently done the automatic upgrade to norton 360, but now find that I cannot access a set of wesbites. I use weebly.com to design sites and it is only the '.weebly.com' sites that I can't access. I put in the site address (or use a link from another site) in the address bar and it just sits there waiting to load but never does.

 

To clarify these are the sites I can and cannot access:

 

http://elliswebdesign.weebly.com - cannot access

a number of other .weebly.com sites - cannot access

 

http://grandmalovesthedog.com (a weebly site upgraded to its own domain) - access ok

 

all other sites I use that are not weebly - access ok

 

The main weebly site, http://weebly.com - access ok

 

So it is only the sub-domains under weebly.com I cannot access - I have asked their support and they think it may be to do with the firewall - I've been through everything and can't find how to check this out.

 

Any ideas?

2

Hello RobEllis

 

Can you also tell us what version of N360 you had before you upgraded to the latest version please? How did you do the upgrade? Were you having any problems with N360 before you upgraded? It may be necessary to uninstall and reinstall your N360 to get a clean install. Thanks.

3

I have recently done the automatic upgrade to norton 360, but now find that I cannot access a set of wesbites. I use weebly.com to design sites and it is only the '.weebly.com' sites that I can't access. I put in the site address (or use a link from another site) in the address bar and it just sits there waiting to load but never does.

 

To clarify these are the sites I can and cannot access:

 

http://elliswebdesign.weebly.com - cannot access

a number of other .weebly.com sites - cannot access

 

http://grandmalovesthedog.com (a weebly site upgraded to its own domain) - access ok

 

all other sites I use that are not weebly - access ok

 

The main weebly site, http://weebly.com - access ok

 

So it is only the sub-domains under weebly.com I cannot access - I have asked their support and they think it may be to do with the firewall - I've been through everything and can't find how to check this out.

 

Any ideas?