Using Norton ConnectSafe, I am unable to access the domain "play.google.com". The site is not blocked (i.e. it does not trigger the "Malicious website blocked!" error), it just fails to resolve. If I change my DNS to 8.8.8.8, I am able to access the site with no problem. Please update your DNS servers to allow name resolution for this popular web site.
FYI, I use addresses 199.85.126.20 and 199.85.127.20, and I make the change in my home router.
Thanks,
Steve Bassler