Cannot change smart firewall traffic rules

Norton 360 for Windows
21

The new ui is messy.

1 Like
22

I uninstalled Norton, allowed my subscription to end without extending further. I’m free…

Brought other solution (MB) to be safe and support is outstanding! Antivirus has a lot competitive alternatives but firewall is different topic that’s why I was willing to fight for some fix from Norton side. No luck.

So needed to figure out some way to manage firewall (not all alternatives has it bundled) that and found mb6 for this with others firewall pending review.

What was your approach to bad UI, no option to change hard coded rules in firewall or total lack of support? Where U ended up?

For me next step is firewalla or pfsense plus software fw. Now I’m collecting all traffic to build up the rules.

23

Oh, and Guys opening ports with the rule is not 100% solution for those which are build up without possibility to change. We request feature not a workaround. Right? Also there is higher priority not only in rule placement but also in deny/permit action of a rule.
It’s all messy.

24

Thanks for posting this and elucidating the issue.

I’ve been trying to get Teamviewer to accept incoming local LAN connections but Norton is blocking it the same way, when disabling the Norton firewall the connections come in.

The connections come in fine through internet.

So I’m thinking the local LAN rule is baked in somehow and I can’t figure out what rule to create to fix this.

My Teamviewer main EXE and service are both allowed in program rules.

I’ve created a traffic rule for Teamviewer allowing all protocols, but no specific address/ports or other parameters in that field, left that blank, but it’s not helping. I’m not as net savvy to know if I need to put something in the address/ports field though.

Not meaning to hijack this thread, as it appears to be closed and a solution found by OP by himself.

Here is a link to my own thread if it helps, but Norton is providing little useful feedback at this early stage.

https://community.norton.com/t/re-how-to-track-down-which-rule-or-program-control-is-preventing-app-from-accessing-my-network/479791

Thanks

25

With Norton support, they determined my network was configured as Public. Once I changed it to Private within Norton 360, I was able to remote in using local LAN.

1 Like
26

So the solution is either (a) create new firewall and move above blocking rule or (b) change network to private. I did not have to allow the application through since it was already allowed by Norton (liberica platform binary).

Not being able to disable a default rule is horrid. Shame Norton.