Cannot connect to VPN

Norton Security | Norton Internet Security
1

Hello everyone,

I am seeking assistance regarding an issue with my VPN. When attempting to connect to it using my laptop, I encounter an error message. However, the VPN functions properly on my phone. The error message reads as follows:

VPN Connection Blocked

The VPN is presently unable to establish a connection.

Error ID: 809

I appreciate any assistance you can provide in resolving this matter.

Thank you in advance.

2
paulbm wrote:

I've been busy all morning trying to get a PC running XP to accept a connection from Remote Connection VPN.

 

I tried adding rules to allow ports relating to VPN to pass through, but nothing appeared in History. If I disabled Smart Firewall I could connect instantly.

 

I eventually tracked it down to ...

 

Settings > Network Settings > Smart Firewall > Advanced Settings

 

then turned off Stealth Blocked Ports !!! 

 

Welcome

Turning off the block on all stealth ports leaves a VERY big hole in your security. If there is no other way to get Norton to accept the connection I would limit the access to only those ports used by the connection. I don't have much experience with incoming VPN so I'm going to leave it to the 'real' experts here to give you additional assistance.

hope this helps

3

sorry for the double comment.

4

Restart your internet connection. or change the vpn server can fix the issue.