Hi
No matter how often I try I just cannot get onto the update page to update my NIS 2009 (have 744 days left on subscription) to upgrade to NIS 2010. If I choose the upgrade option via my Norton Account, I get taken to a blank page that refuses to load up (tried on IE8, Firefox 3.52 and Opera 10 with no success). If I try the update option via the support pages I am asked to select my current product from drop-down lists. I choose NIS 2009 and am told there is a free upgrade available yet when I download it, it is NIS 2009! and the same version of NIS 2009!!!
Why can I not download the free upgrade to NIS 2010. Come on Norton! What's going on?