Hi!
I just carried out a fresh install of Windows 7 SP1 on my laptop. After setting up all my drivers, I wanted to install Norton Internet Security. So, from my Norton account, I deleted the previous registration licence of my computer so that I could download the executable file and install NSI again. Indeed, the management center now shows 2 licences out of 3 in use, but when I click on "download" and then "accept and download", it just won't launch the download: the blue arrow pointing downwards keeps sliding down to no avail. I tried with IE11, Chrome; I also tried to send the link by email and open it with a Windows 8.1 on chrome, didn't work either. I'm not using any proxy or VPN whatsoever, I even tried to connect through a personal mobile hotspot, still no download launched.
What should I do so that I could eventually download the installer?
Thank you for your help, will be much appreciated!